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GDRP - Privacy Policy

Privacy Policy

In accordance with the provisions of the legislation in force on the protection of personal data, we inform you that your data will be integrated into the processing system belonging to Comed, whose registered office is located at Parc des Forges - 8 rue Louise Michel 67200 STRASBOURG - France

Data collected automatically

We automatically collect certain information when you browse our website:
the device and browser used the IP address the date and time of your navigation the history of your navigation
Data collected when you create your customer account and when you place an order

In order to create your account and access the ordering process, you will need to provide us with your company information as well as contact information, which is considered personal: your name, contact details (email and postal address and telephone number), and bank details.
Data collected when you contact customer service

You may provide us with personal data when you contact customer service, so that we can process your requests.


In accordance with the regulations in force, Comed informs you that the data will be kept for the period strictly necessary for their processing, in accordance with the regulations in force locally. For example, in accordance with French law, we are obliged to keep payment and billing information for a period of 10 years.

Until you inform us otherwise, we understand that your data has not been changed, that you agree to inform us of any changes and that we have your consent to use it for the purposes stated.


Comed informs that it will process data in a lawful, fair, transparent, adequate, relevant, limited, accurate and up-to-date manner. Comed therefore undertakes to take all reasonable steps to ensure that your data is deleted or rectified without delay when it is inaccurate.

Comed will process your data in order to fulfil its contractual obligations to print your order and manage your customer account. Without this data, we may not be able to ship your order or invoice the products ordered.

Comed will also process your information to send you promotional offers and product information if you have given consent to do so. You may withdraw your consent to receive marketing and product information at any time by updating your contact preferences in the "my account" section of our website or by contacting customer service.


In accordance with the rights conferred by current data protection regulations, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data by sending your request to the postal address indicated above or to the e-mail address You may contact the competent supervisory authority (CNIL) to make the complaint you consider appropriate.


Comed informs that it may transfer data when necessary (e.g. to subcontractors such as transporters).

This transfer of data will be carried out in accordance with the safeguards, measures and rights provided by the applicable legislation on the protection of personal data and in accordance with this Privacy Policy and the Comed Group Data Transfer Agreement.


This privacy policy was updated on 8 August 2018. From time to time, Comed may make changes to its privacy policy and update it on its website. We reserve the right to update our privacy policy at any time and recommend that you review it frequently.